Ben King

Ben King leads Customer Trust at Okta, having previously been the Chief Security Officer for both the EMEA and APJ regions. With over 20 years experience in technology, strategy and cyber security roles, Ben has worked in consulting services, spent 11 years at a major multinational bank based in Sydney and London, and was previously the regional security leader in Europe for Symantec before joining Okta.

Ben King

August 28, 2023

BYO Telephony and the future of SMS at Okta

SMS has long played an important role as a universally applicable method of verifying a user’s identity via one-time passcodes. And over the last decade, SMS and voice-based Multi-factor Authentication has prevented untold attempts to compromise user accounts. But it’s time to move on. As of this month, any new Okta customer choosing to authenticate users (via the Workforce Identity Cloud) via SMS or voice will need to configure their own Telephony provider, just as they would any other...