Ben King

Ben King
Vice President of Customer Trust

Ben King leads Customer Trust at Okta, having previously been the Chief Security Officer for both the EMEA and APJ regions. With over 20 years experience in technology, strategy and cyber security roles, Ben has worked in consulting services, spent 11 years at a major multinational bank based in Sydney and London, and was previously the regional security leader in Europe for Symantec before joining Okta.

Ben King

BYO Telephony and the future of SMS at Okta

SMS has long played an important role as a universally applicable method of verifying a user’s identity via one-time passcodes. And over the last decade, SMS and voice-based Multi-factor Authentication has prevented untold attempts to compromise user accounts. But it’s time to move on. As of August 2023, any new Okta customer choosing to authenticate users via SMS or voice must configure their own Telephony provider, just as they would any other custom IdP or custom TOTP factor. Starting...